• The tour lasts approximately 16 hours (from pick-up at 4:15 am to return to your hotel at 6:15 pm on average).
• The meeting point will be at the door of your hotel located in the historic center of Cusco. Most tourist hotels are located there. However, if your hotel is not located there, you will simply need to arrange a meeting point in the city center.

• Round-trip bus tickets.
  All bus transportation is included. An experienced driver will take you to the train station in Ollantaytambo and return you from Ollantaytambo to Cusco on the return trip.
• Standard round-trip train tickets.
  With these train tickets, you can board the train from Ollantaytambo to Machu Picchu and return from Aguas Calientes to Ollantaytambo. Depending on availability and schedule, you can change to a panoramic train for an additional cost; please request this when quoting your tour.
• Consettur round-trip bus ticket.
  This is the bus that will take you from Aguas Calientes to the Machu Picchu sanctuary. A 25-minute climb along a winding road takes you to the park gate after ascending 500 meters.

• Experienced Tour Guide.
  We have professional, accredited guides who are trained in group hiking and fluent in English and Spanish. They are also characterized by their responsibility and passion for sharing the culture and history of Machu Picchu. They are also constantly trained according to Peruvian government standards to provide their services efficiently.

We want your trip to this world wonder to be unforgettable, so we’ve prepared you to enjoy this experience to the fullest, without any worries or concerns.

• Machu Picchu’s Climate.
  Machu Picchu’s climate is quite variable and changeable, typical of the jungle’s edge. It is generally temperate and humid. There are two relatively distinct seasons: the rainy season between October and March, with January and February being the rainiest and cloudiest months. The dry season between April and September is when there is the least chance of rain or cloud cover. June and July are the clearest and driest months. For this reason, these are the months with the highest tourist influx and highest service costs (high season).
• Personal Information.
  To make your reservation, we require the personal information of all visitors, such as full names, dates of birth, nationality, ID number, etc. This information is secure and protected by Peruvian law and is absolutely necessary. Privacy policies are strictly enforced.
• How to Book.
  After requesting a quote by filling out the form on the left and receiving confirmation of availability, you must email a digital photo or scan of each group member’s personal documents. A prepaid invoice will then be sent to you so you can send us the 40% of the total tour price required to reserve your space in advance. The remaining balance is payable upon arrival in Cusco before the tour begins. Transfers involve an additional fee for using the payment platform (fees), which range between 5.9 and 6.5%.
• Acclimatization period.
  Cusco is 3,300 meters above sea level, and Machu Picchu is 2,700 meters above sea level. You should take it easy and acclimatize properly by drinking fluids and eating light meals for at least the first few days of your stay in these areas.
• Seniors and children.
  Seniors and young children are welcome to participate in this tour without any inconvenience. However, this tour is not recommended for people with mobility issues or wheelchair users.
• Unforeseen Events.
  The tour cannot be canceled due to unforeseen weather or social events such as strikes or protests. The necessary measures will be taken as the situation warrants.
• Cancellations and Refunds.
  Per Peruvian government regulations, admission tickets to Machu Picchu cannot be canceled or modified. In the event that you wish to cancel the tour entirely, only the money used to purchase train or bus tickets can be refunded, subject to a 15% penalty. Money used for entrance fees to Machu Picchu cannot be refunded.
• Customer Pickup.
  Pickup is at your hotel in Cusco. We recommend booking a hotel in the historic center to make your tourist activities easier.
• Lost and Found.
  We recommend that you always take great care of your belongings, both at Machu Picchu and on public transportation. If you forget anything along the way, we will store it in our storage area, provided it has been reported.
• Do not bring
  Pets, walking sticks, food, drones, selfie sticks, suitcases or large bags, umbrellas, among others.